It's Like a Dog Pissing on a Fire Hydrant

People can be so territorial.  In some ways, being protective can be a good thing, like when neighbors put up fences to keep their pets and children safe within their own yard.  There's nothing offensive about that.      

I live in a small town where people are still kind and civil to one another.  It's like the good ole' days when neighbors shared milk and sugar over the fence post.  Yep, those were happy days.  However, even in a small town, people can act like dogs pissing on a fire hydrant, staking their claim and protecting their territory.

Recently, I procured a sizeable sale in the next County over.  As part of my due diligence, I called my 'local' Title Company to request a profile of the property, which includes basic tax info, plat map, aerial photo, etc.  The Title Co. I typically use (who is always so helpful) explained they didn't have access to the tax information in the next County over, so they encouraged me to call the Title Co. located in that small town, which I did.

The next call went like this... Hi, my name is Melinda and I'm a Broker with Real Estate Cafe and I'd like to request a Property Profile for ....   The gal responded, "We don't provide that information to 'outside' companies."  Huh?  Then I asked... "May I pay for the profile?" The response again was "No."  Finally, I asked... "If I open escrow with your company, would you provide the information then?"  She said yes.

Meanwhile, unbeknownst to me, the Manager of my friendly, neighborly, local Title Co. (the one I typically do business with) also placed a courtesy call to the 'other' Title Co. and requested to speak with the Manager to ask for a property profile on my behalf.  The 'other' Manager said... "it's our sandbox, and we don't have to play nice... we're the only game in town... and that's that" (paraphrase).  I guess his answer was a big fat "No" with an exclamation point!

In that moment, I remembered a movie, Miracle on 34th Street, and the part where Kris Kringle (Santa) was so helpful in referring Macy's customers to other stores to find certain products that Macy's didn't have (who doesn't love a helpful Santa?).  Macy's ultimately turned Santa's goodwill efforts into a wonderful marketing campaign... "If we don't have it, we'll find it for you."

Seems to me... the Manager of the 'other' Title Co. should stop pissing on his fire hydrant and take a cue from Santa and my friendly, neighborly, local Title Co.  Just sayin' ;-)

 

Melinda Peterson - Real Estate Cafe LLC

 

 

 

Melinda Peterson ~ Principal Broker

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Curator of Happy Endings

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Comment balloon 89 commentsMelinda (Mel) Peterson • February 21 2016 11:13AM

Comments

Melinda,

Yes, these types are still operating out there with the idea of hoarding and more for me and less for them mentality.  They just don't understand the concept of abundance and never will. LOL A

Posted by Ron and Alexandra Seigel, Luxury Real Estate Branding and Marketing (Napa Consultants) over 1 year ago

That company's attitude will always come back to bite them. Silly people.

Posted by Susan Haughton, Susan & Mindy Team...Honesty. Integrity. Results. (Long and Foster REALTORS (703) 470-4545) over 1 year ago

Mel- some people who think of themselves as big fish in the pond are ones with the smallest minds. 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) over 1 year ago

Amazing and disgusting. Even tho I stay in my own sandbox we are Licensed to sell anywhere in the state. It seems like they could be in trouble for denying you a place in the market. I would love to hear the state commissioner Gene Bentley's take on this.

Posted by Rob D. Shepherd, Principal Broker ABR, GRI (Windermere/lane county) over 1 year ago

Hi Melilnda, just like a bull dog...Once they latch on with their bite, they don't let go.

Posted by Ronald DiLalla, No. Orange Cty Real Estate (Century 21 Discovery DRE 01813824) over 1 year ago

I can't even imagine this happening in my neck of the woods. Our counties are small and I've worked in 6 of them! But regardless of the size, it's still the same State and your license is valid in the entire State. I can't figure out why they wouldn't provide that information to you. So they only work with agents in "their" county? It's weird. And unprofessional. And, I believe in Karma!

Posted by Andrea Bedard, M.A.; REALTOR® Silver Spring, MD and beyond (Thompson Company, REALTORS®) over 1 year ago

Hi Alexandra!  First off, it's so good to see your smiling face ;-)  It's sad when a company doesn't operate with a mission statement that includes goodwill.  At a minimum, they could've charged me for the profile, which I gladly offered to pay.

Silly indeed Susan, and so myopic in terms of the big picture.

It's crazy Kathy, because I would've gladly paid the fee, or even open escrow with them, but their attitude was less than desirable, which makes me not want to do business with them at all!  There's nothing large about thinking small.

I wondered about that too Rob... I may place a call to OREA ;-)

So it seems... Ron.  People do strange things from a place of fear.  Their bite hurt a bit, in that I couldn't get the information I needed right away.  But, it didn't stop me from opening escrow with my favorite 'neighborly' Title Co.  

I couldn't either... Andrea.  I cover 6 counties as well, many are rural areas with little competition in terms of Title/Escrow.  The 'other' Manager's air of arrogance was extremely unprofessional and bordered on bullying, IMHO. 

Posted by Melinda (Mel) Peterson, Curator of Happy Endings (Real Estate Cafe LLC) over 1 year ago

Good grief what is that title person thinking? That is nuts.  And my 2nd thought was that county is WIDE OPEN for a new title company opening up and really shaking things up. And Yes....who doesn't like a helpful Santa!

Posted by Anna Banana Kruchten,CRS,CRB,GRI, Arizona's Top Banana of Real Estate! (Phoenix Property Shoppe) over 1 year ago

Seriously, it's hard to think anything like this can (and evidently does) still happen in this age of online reviews and social media. I'm sure just with the power of Active Rain alone, if you "outed" this company, they might have a change of tune. 

Posted by Colleen Fischesser Northwest Property Shop, A Tradition of Trust in the Pacific NW since 1990! (RE/MAX Advantage L.C | Managing Broker) over 1 year ago

Boy, Small towns in Oregon are tough.YIKES Melinda (Mel) Peterson!  From time to time I sell outside my area and the Title and Escrow people are more than helpful even though one was owned by a local Realtor. 

Posted by Paul S. Henderson, CRS, REALTOR®,, Tacoma Washington Agent/Broker & Market Authority! (RE/MAX Professionals.) over 1 year ago

Mel, with a title like that, you know I had to read your blog. People can definitely get territorial. I just had a similar situation with a local firm that controls all of the medical professionals coming into our community. The only problem is that one group decided to break ranks and come to my company. The other company has called me to find out how I got the last two medical clients. I'm sure heads would roll if I told them. 

Posted by Mike Cooper, Your Winchester, VA Real Estate Sales Pro (Cornerstone Business Group Inc) over 1 year ago

Wow...I mean, really?  How hard can it be to provide that?  Is it because they wouldn't be paid?  Some people need to get over themselves.  

Posted by Brenda Mullen, Your San Antonio TX Real Estate Agent!! (RE/MAX Access) over 1 year ago

Having worked for a title company, I can understand the premise. They are in business to make a profit. You are not a customer. But seriously, their attitude doesn't speak to future business, especially as a favor to your own title company; although they are not obligated to give away their protected work.

Posted by Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents, Put 40 years of experience to work for you (Lyon Real Estate) over 1 year ago

Good grief indeed Anna!  I can't imagine what possessed the Mgr to respond so unprofessionally.  Perhaps his sandbox is very small ;-)

It's evident from the Manager's attitude that he doesn't give a rats A$$ about social media Colleen... but I've thought about sending him a personal note with a picture of Kris Kringle and a quote from Miracle on 34th Street ;-) 

Ditto Paul.  Most folks in these parts would go out of their way to do anything for you.  I'd like to think this was just an anomaly :-/

LOL Mike... don't ya love hooks that grab you!  Kudos to you for offering something that keeps your competition guessing... stellar service perhaps?!

I know, huh Brenda!  I offered to pay for the profile... they said no can do!

I understand completely Elizabeth, which is why I offered to pay for the profile. I'm sure what they really wanted was the escrow, which I would've gladly offered them, if it weren't for their arse-like tude.  The kicker... I opened escrow at my 'local' friendly Title Co., who in turn had to order the Preliminary Title Report from the 'other' Title Co... we were told it will take 2+ weeks to generate.  The 'other' Title Co. is located in a small town with a population of 6700 people... it cracks me up that they can't issue a Prelim for 2 weeks :-/  

Posted by Melinda (Mel) Peterson, Curator of Happy Endings (Real Estate Cafe LLC) over 1 year ago

I am smh over something similar -- not a title company -- but another local business. All I can say is in this day of the internet -- businesses should remember a disgruntled customer will tell 10 others of the unfavorable experience -- it will get out, someway, somehow. They are the only game in town? Seriously? Wow.

Posted by Pamela Seley, Residential Real Estate Agent serving SW RivCo CA (West Coast Realty Division) over 1 year ago

Hi Melinda,

Great title! I had to read the post.  Hard to believe that they would turn down your request for doing business with them if you are willing to pay. Time for some competition!

Posted by Steve Higgins (RE/MAX Kelowna) over 1 year ago

I am pretty sure this is some sort of record being set having a featured post using the word "pissing" in the title, lol.  Made me laugh out loud when i seen it on the front page.

Posted by Robert May, Real estate consulting (Robert W May - Lethbridge Real Estate) over 1 year ago

Mel

That's a pretty crappy attitude for a business to have who presumably wants to be successful. Who would want to have anything to do with them unless you had no other choice. I can understand the financial side of the matter but the attitude bites. Hope it all works out!

Jeff

Posted by Jeff Dowler, The Southern California Relocation Dude - Carlsbad (Solutions Real Estate ) over 1 year ago

This reminds me of the old saying, "you can't fight City Hall", and "he who has the gold makes the rules". They need some friendly competition!

Posted by Pat Starnes, Brandon, MS, Broker Associate, ABR, 601-278-4513 (Front Gate Real Estate) over 1 year ago

Melinda (Mel) Peterson This is one of the most humorous, yet most on-target stories I've heard in a very long time.

In addition to being a broker, I'm also a real estate appraiser.

And, when doing business in certain places (like New Jersey, where there are 567 municipalities - each with their own assessor), getting information from any of one these assessors (which is alleged to be "public" info) was like trying to get a bone from a hungry dog; as if they were hiding national security info from the Russians.

Anyway, there are still a few hold-outs here and there who still "mark their territory" by pissing on the local hydrant.

But, calling the property owner and having the property owner call and give them a "nudge" always seemed to help for me.

Good luck with your "firendly, neighborly" title company.

And, remind them, they too can find their name and level of cooperation the topic of conversation throughout social media. 

Posted by Ken Jones, ASA, SCGREA (Jones Appraisal Associates) over 1 year ago

I am always helpful when out of town agents/ appraisers etc ask for help.  Wouldn't it be great if people weren't asses

Posted by Tammy Lankford,, Broker GA Lake Sinclair/Eatonton/Milledgeville (Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668) over 1 year ago

I hear ya Pamela... I can't believe they're still in business with their snarky assitude!

Thanks Steve!  I literally asked the question 3 times... very nicely I might add, and the door slammed shut each time.  It's just perplexing!

LOL Robert!  I'm pretty sure I've used another similar phrase here in the Rain... with tongue in cheek of course ;-)))  Thanks for stopping by... I'm glad you got a chuckle from my post ;-) 

Yes indeed Jeff, the dog had a bitter bite.  They're correct, they're the only game in 'that' town, but the sandbox analogy (his words) didn't sit well with me.  I opened escrow 80 miles away with a friendly, neighborly title company.  

Perhaps a little competition might give these folks a much needed cause for pause (or maybe it's paws... hee, hee) Pat!

Sounds like you've been there and done that Ken ;-)  I never thought of asking the Seller to make the request... great suggestion!  Had to laugh at your comment too! Dogs, bones, russians and national security... good material for another post... lol.

Hi ya Tammy!  I too, always try to go the extra mile.  Today, a buyer called and wanted me to show her some mobile homes in parks.  My company doesn't have the special license required to do so.  I told her I would make a few calls and find her an agent who could show her some homes.  I searched the MLS and found an agent who sold mobile homes in parks.  I mentioned I didn't want a referral fee because the price point was so low.  Instead, I suggested she buy me a cup of coffee at a favorite coffee house. She laughed and happily agreed ;-)

Posted by Melinda (Mel) Peterson, Curator of Happy Endings (Real Estate Cafe LLC) over 1 year ago

Mel, this is very frustrating.  I haven't seen it in real estate, but definitely saw it in my past career.

As soon as someone nicer opens up, that "only show in town" place will be out of business.

Posted by Ryan Huggins - Thousand Oaks, CA, Residential Real Estate and Investment Properties (www.HugginsHomes.com) over 1 year ago

Absolutely amazing that people behave so poorly. I am sure that it will come back to bite them soon.

Posted by Janis Borgueta, LIC RE Salesperson - Hudson Valley Homes for Sale (Key Properties of the Hudson Valley ) over 1 year ago

Melinda, this stuff makes me smile.  Most of the agents I know have licenses in DC, Maryland and Virginia.  So do most of the title companies.  Agents who try to be territorial are a big joke.

Posted by Patricia Kennedy, For Your Home in the Capital (Evers & Company Real Estate, Inc.) over 1 year ago

Mel, I have to say that you continue to inspire me in little ways and I really appreciate it!

Posted by Laura Cerrano, Certified Feng Shui Expert, Speaker & Researcher (Feng Shui Manhattan Long Island) over 1 year ago

Always makes me smile as well, Pat! A smile a day keeps the stress away and that way everything goes a little smoother!

Posted by Laura Cerrano, Certified Feng Shui Expert, Speaker & Researcher (Feng Shui Manhattan Long Island) over 1 year ago

I'd simply ask my title guy to help me or connect me to another title who is friendly. 

Posted by Inna Ivchenko, Realtor® • Green • GRI • HAFA • PSC Los Angeles CA (Barcode Properties) over 1 year ago

I had a similar experience in a city about 2 hours from Dallas.  The city shall remain nameless.  The title company and many Realtors did not "play well in the sand box."  They had everything to gain and nothing to lose.

Posted by Sharon Parisi, Dallas Homes (United Real Estate Dallas ) over 1 year ago

Ugh. It's ridiculous that there are companies and people for that matter who don't practice common courtesy. If they are currently the only business in their town, and they have that kind of attitude, it wouldn't take much for a service oriented competitor to make a dent in their business.

Posted by Kat Palmiotti, The House Kat (Grand Lux Realty, 914-419-0270, kat@thehousekat.com) over 1 year ago

I love the post. Thank you for the chuckle. I will share it with others.

Posted by Gita Bantwal, REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel (RE/MAX Centre Realtors) over 1 year ago

Thanks for sharing!!!

In some ways, being protective is a good thing, like when neighbors put up fences to keep their pets and children safe within their own yard.  There's nothing offensive about that.

Posted by Sham Reddy, CRS (H E R Realty, Dayton, OH) over 1 year ago

I am with Patricia Kennedy on this one - we just don't see this attitude in the DC metro area

Posted by Lise Howe, Assoc. Broker and Attorney Licensed in DC, MD, VA, (Long and Foster) over 1 year ago

This company does not play well with others.  Playing in the sandbox can attract more business than they could imagine.  Surely they will not always be the only company to do business with.

Posted by Rose Mary Justice, Synergy Realty Pros (Synergy Realty Pros) over 1 year ago

Word of mouth is available to everyone today. Feed it good or feed it bad.. it eats

Posted by Richie Alan Naggar, agent & author (people first...then business Ran Right Realty ) over 1 year ago

It's a sad commentary when competition is the catalyst for kindness. Thanks for stopping by Ryan ;-)

I agree Janis... digging one's heels in over something so minor rarely results in a win-win.

I smile too Patricia, any time I encounter those who feel the need to 'protect.' Unless it's a mother or father hovering over their newborn, I tend to wonder what drives their fear ;-)

Thank you Laura!  You're a shiny blossom of sunshine ;-)

I did just that Inna... unfortunately it didn't work in this case.  No worries... I opened escrow with my favorite, friendly Title Co ;-)

Sorry to hear that Sharon.  It's difficult to understand why people don't play nice in the sandbox :-/

Posted by Melinda (Mel) Peterson, Curator of Happy Endings (Real Estate Cafe LLC) over 1 year ago

I hear ya Kat!  How hard is it to be kind and courteous? 

Thanks Gita... I chuckle about these things too ;-)

Where's your pic Sham?  Cool name ;-)

Big city, big minds... Lise?  ;-)

Couldn't agree more Rose.  I believe abundance flows from an attitude of gratitude ;-)

Word of mouth... Feed it good or feed it bad.. it eats!   Love it Richie!!!

Posted by Melinda (Mel) Peterson, Curator of Happy Endings (Real Estate Cafe LLC) over 1 year ago

Bravo !! This is so accurate, I see it too..people acting as if they are entitled and unaware they make them selves look poorly both as a human and a company.

Karma happens... , so let it go ! 

Posted by Michele Connors, Your Eastern North Carolina Realtor (The Overton Group, LLC Pitt & Carteret County) over 1 year ago

Mel, this is an instance when company names need to be used to reveal the a-holes as well as the goodguys.

until those with the drawbridge metality, and the shortsighted business practices, are revealed you've done nothing to cure the problem and done little more than vent.

this is why we need to deregulate the title insurance industry...this is a perfect example of some hack being protected by licensing or regulation to  the effect that they are encouraging anti-competitive business practices.  for fun you should ask the "manager" for a profile in writing in an email  and see if they are stupid enough to repeat what they said on the phone and then get with the regulator for their trade

 

Posted by Michael Ford, California+Hawaii+Oregon over 1 year ago

Hello Anna, I love your post. Especially the title :-)
The Title guy in the next county is rather provincial isn't he. I remember calling a Broker two counties away in my early, naïve days to ask about his listing(sign wired to a barb wire fence). His reply was "well son, you just send your client up here, and we'll take good care of him." You just shake your head ...

Posted by Jim Harper (Atlanta Communities Real Estate ) over 1 year ago

Melinda, your title grabbed my attention and you held it throughout your post.

What a great description of the territorial attitude many have in Real Estate.

I do not understand it. If we work together we will all benefit.

Great Post.

Posted by John Wiley, Lee County, FL Real Estate GRI, SRES,GREEN,PSA (Jones & Co. Realty) over 1 year ago

They make themselves look poorly both as a human and a company... couldn't agree more Michele! 

Righto Michael!  ...those with the drawbridge mentality, and the shortsighted business practices = Curry County Title.     Good Guys = First American Title

Hello Jim!  Apparently, the barbed wire mentality still exists in some parts of the country.  P.S.  You can call me Melinda ;-)

Thank you kindly John ;-)

Posted by Melinda (Mel) Peterson, Curator of Happy Endings (Real Estate Cafe LLC) over 1 year ago

You aren't kidding me!  What a pain that they won't provide information to you.  After all, you asked nicely :) 

Posted by Jan Green, HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN (Value Added Service, 602-620-2699) over 1 year ago

It's definitely frustrating when  this kind of stuff happens.  I'm in an over saturated market in Orange County CA and the local title companies here are more than happy to give info whether you do business with them or not.  It's hard when it's 'small town' stuff and the players are "catty". It could be an opportunity for a rival Title Co to open a small branch office or service that territory.

Posted by Rosanne Nitti, Broker (Keller Williams OC Coastal Properties) over 1 year ago

Honestly, this sounds like a TILA-RESPA violation in that the title company agreed to provide information only if you used their services, except if the seller pays the costs.  Just a thought!

"1. What does “requiring” the buyer to use a particular title insurance company mean?

Section 1024.2 of RESPA says a “required use” exists when a person must use a particular provider of settlement services to have access to a distinct service or property, and the person will pay for (or pay a charge attributable in whole or in part to) the -settlement service.

However, it’s not considered a “required use” if the seller offers to pay the buyer’s title charges. So, if the seller agrees to pay for both the owner’s and lender’s title insurance policies, RESPA doesn’t consider the seller to be requiring the use of a particular title company. But if the seller insists, as a condition of sale, that the buyer pay for both the owner’s and the lender’s title insurance policies from a title company of the seller’s choice, then the seller would be in -violation of Section 9."

MARCH 2013 | BY PHILLIP L. SCHULMAN Realtor Magazine

Posted by Marilyn O'Donoghue (Long & Foster Avalon) over 1 year ago

Wow--that's quite a story! It's too bad you were met with so much resistance to your request, esp when you offered to pay for it!

Posted by Mary Hutchison, SRES, ABR, Specializing in Brookside, Waldo, Prairie Village (Better Homes and Gardens Real Estate-Kansas City Homes) over 1 year ago

"We're the only game in town" sounds like a business opportunity to me.

Posted by Cynthia Larsen, Independent Broker Serving Sonoma County, CA (Safe Haven Realty) over 1 year ago

I hear ya Michael... FATCO used to have an office in Brookings, Oregon and they recently closed it.  

Not kidding Jan... I packaged my nice request with an offer to pay... they refused!

We only have two rivals in our small town (75K pop), and they're both so helpful Rosanne!

I thought of that too Marilyn... not sure if it only applies to the principals?  I have a call into our State agency to find out!

Resistance with a Tude... Mary ;-/

LOL... Cynthia!  Hey... nice to see your smiling face girl ;-)

Posted by Melinda (Mel) Peterson, Curator of Happy Endings (Real Estate Cafe LLC) over 1 year ago

Dear Melinda,

That is so unprofessional, it is funny. Reminds me of Cookie Kwan in the Simpsons: "Stay away from the west side!" 

 

Posted by Dörte Engel, ABC - Annapolis, Bowie, Crofton & rest of Maryland (RE/MAX Leading Edge) over 1 year ago

It is so funny, their sphere of business will never grow...that's the type of response that wants me to put an office there! LOL

Posted by MaryBeth Mills Muldowney, Massachusetts Broker Owner (TradeWinds Realty Group LLC) over 1 year ago

I had a very similiar instance happen to me on my very first transaction in 1978. I was working out of an office in Santa Rosa, Sonoma County,Cal. I sold a property over in the very small town of Sonoma (before it became "wine country chic". The agent was a good guy but when I walked into his office with my offer and asked for the agent I gave the receptionist/floor person my card. She asked me, "What are you doing over here?". I naively said I was presenting an offer. She looked down her nose at me, "look, you work Santa Rosa--WE work Sonoma". I reminded her of my CALIFORNIA license and she rolled her eyes. I did the deal with the Realtor who was a very knowledgeable and true pro. He laughed it off but I've seen it way too many times in my career. I remember Realtors in Petaluma (you can pet a cow, pet a chicken but you can't Pet-a-luma!) which is 30 minutes over the boarder from Marin County complaining about these "outside" Realtors coming in and sellling thier listings. I asked, "Do your sellers really give a darn WHERE the agent comes from?" Very provincial!

Posted by Mike Kelly, "One of Sonoma County's Natural Resources" (The MJKelly Team) over 1 year ago

 We have so many title companies here in San Diego, that they trip over themselves to help us. By the way, love your area, drove through while moving my daughter to BEnd Oregon.  Had lunch in Medford, loved the drive from there to Crater Lake.

Posted by Michael Blue, REALTOR - 760-889-8877, Encinitas/Carlsbad (Home Smart Realty West) over 1 year ago

Yes I had this problem a while back when selling a property on the coast in Oregon.  My base is Portland Metro. The title company  "got me" by giving extremely poor service to my buyer client.  It all worked out, but I could tell that there was a snit involved with the way they handled the property taxes.  Urrrrghh.

Posted by Susan McCall, Everyone needs a home, Quickly, professionally and with a little fun! (Compass Realty Solutions, Portland, OR & Vancouver, WA) over 1 year ago

Hard to believe anyone behaves that way in today's world. I am not an attorney and don't know where that occurred but if I owned that title company, I would expect to be out of business in a relatively short period of time.

Posted by Craig Cooper, Creating-Preserving-Growing Wealth in Real Estate (Chase International Real Estate) over 1 year ago

Doesn't make sense to me concerning those who get a knock on the door from opportunity, open it  then shut it just that quickly. Certainly not beneficial for town growth.

Posted by Theresa Akin (CORPUS CHRISTI REALTY GROUP) over 1 year ago

Melinda,  it's hard to believe that people still choose to run their business in this matter.  Great story.  Congrats on your sale!

Posted by Robb Barr (eXp Realty) over 1 year ago

The heading for you post sure is an attention getter. I should hire you to come up with some ideas. Gret Post. Enjoyed reading.

Posted by Keith Whited (RE/MAX Gateway) over 1 year ago

Great post about how territorial things can get out there.

Posted by Lyn Sims, Schaumburg IL Area Real Estate (RE/MAX Suburban) over 1 year ago

Could you go to the one of the larger national Title Companies to get the information and by pass the local yokels if they don't want your business.

Posted by Gene Riemenschneider, Turning Houses into Homes (Home Point Real Estate) over 1 year ago

I'm so sorry you had a bad experience. It makes you appreciate the company that you do give your business to a little more though, doesn't it?

Posted by Teresa K. Nelson (Windermere Real Estate/HLC) over 1 year ago

Lol Dorte ;-)

Me too MaryBeth!  Lol ;-)

"You can pet a cow, pet a chicken but you can't Pet-a-luma!"  LOL Mike!

Love Bend (I do business there too).  Love your area too Michael ;-)

Frustrating to say the least... Susan!

I hear ya Craig! 

You would think... Theresa! ;-)

Hi Ya Rob!  Perplexing... isn't it!

Lol... thanks Keith!

Thanks Lyn!

Yep, that's exactly what I did Gene ;-)

Yes it does... Teresa!

Posted by Melinda (Mel) Peterson, Curator of Happy Endings (Real Estate Cafe LLC) over 1 year ago

My guess is they are not in the blogging world or at least on ActiveRain.  Of course, they don't need to blog as they have their own little world to go along with their little mind!

Posted by Gary L. Waters, Broker Owner, Waters Realty of Brevard, LLC, ... a small office, delivering big service! (Waters Realty of Brevard, LLC) over 1 year ago

Since they're the only game in town, I wonder about the quality of service they give their local agents? Sounds like they aren't required to make an effort. 

In our small town of Priest River we never appreciated Sandpoint agents coming in to take listings. It wasn't so much because they were in our sandbox as because they wouldn't drive over to tend to those listings and they often didn't use lock boxes. If you wanted to show them, you were expected to drive the 30 miles to get the key, then have it back to them by 5. 

One agent actually took a listing, then walked in and threw the key on my desk, saying "Here, sell this for me will you? I'll tell everyone else who has the key." I said no - I'm not taking responsibility for your key and keeping track of who is using it. He went away mad.

Posted by Marte Cliff, your real estate writer (Marte Cliff Copywriting) over 1 year ago

Sounds like a bully to me! Yikes! Talk about bad business practices and a dog pissing attitude! 

Glad to see this one featured Melinda. I love how you tell it like it is creatively and get your point across succinctly too. 

Posted by Patricia Feager, Selling Homes Changing Lives (DFW FINE PROPERTIES) over 1 year ago

What a terrible way to treat you.  I have a listing in the near future, My title company can't get that info for me. The did give me a number to contact. Hope my experience is not as aggravating as yours. 

Posted by Melissa Jackson, REALTOR® Matching Buyers & Sellers (United Country Real Estate FW) over 1 year ago

Mel it just amazes me how people are... like some people in the Greater Los Angeles area 60 plus square miles and they think they own the market:)) sorry it is a big territory and there is room for little old me:)) So what I want to know there is no Fidelity Title, or any of the National Brands that could help you???Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) over 1 year ago

Great post Melinda (Mel) Peterson very interesting...

Posted by Michael Kaim, Real Estate team serving the Cleveland Area (Berkshire Hathaway HomeServices Professional Realty) over 1 year ago

Dogs have better manners in my book. "Just sayin'"....!

Nice to see you get a feature, missy!! 

Posted by Gayle Rich-Boxman Fishhawk Lake Real Estate, "Your Gateway to the Lake" 503-755-2905 (John L Scott Market Center) over 1 year ago

I just came back from Iceland where one store employee referred me to another store for a product I needed.

Posted by Jill Sackler, LI South Shore Real Estate - Broker Associate (Broker Associate, Charles Rutenberg Realty Inc. "Said and Done!") over 1 year ago

Funny thing is... that 'little world' has expansive views of the Pacific Ocean.  It's literally a beautiful town Gary ;-)

I've never understood the territorial mindset... except when it's a doting parent or a lover (wink, wink)...then I get it Marte ;-)

Thank you kindly Patricia!  Nice to see you sweetie ;-)

It's probably something in the water in this neck of the woods Melissa ;-)

Little ole you... Endre?!  I think not ;-)  The only BIG box Title Co. was First American and they closed their doors in that town a few months ago.  Now, the only game in town is the local yocals ;-/

Thank you Michael ;-)

So true... Missy poo... the dog part that is ;-)  Nice to see you Gayle!

That's exactly how it should be... Jill.  That's the kind of thing that warms my heart ;-)

Posted by Melinda (Mel) Peterson, Curator of Happy Endings (Real Estate Cafe LLC) over 1 year ago

Enjoyed your blog tremendously!  A good story and you are a good story teller. Thanks for posting! 

Posted by Jack Tenold, Conventional and Reverse (Caliber Home Loans, Inc. NMLS 15622) over 1 year ago

Thanks for sharing Melinda (Mel) Peterson 

Posted by Christopher Lotte, Central Ohio Realtor, 614-390-9243 (Key Realty) over 1 year ago

Good morning Melinda.  thankfully that doesn't happen around here, or at least I haven't heard of it, the backlash would put them out of business.  

Posted by James Dray, Exceptional Agents, Outstanding Results (Fathom Realty AR LLC) over 1 year ago

Melinda (Mel) Peterson We have those issues popping up constantly in both our market areas and we just learn to work around these people and never use them, nor promote their listings, if real estate agents. Let them stew in their own sauce. I find these people are reacting to a negative trend in their business and with these attitudes, it only worsens.

Posted by Sandy Padula and Norm Padula, JD, GRI NMLS#1483386, Presence, Persistence & Perseverance (Realty One Group) over 1 year ago

Good morning Melinda,

Caught this as a re-blog from Patricia Kennedy and it hits the truth to so many different areas of our lives.

Make yourself an a stonishing day.

Posted by Raymond E. Camp, Licensed Real Estate Salesperson Greater Rochester (Howard Hanna Real Estate Services) over 1 year ago

Wow!  Great story a little pissy but still a great story! (just kidding, that is a joke!) =)

 

 

Posted by Kathryn J., Rentec Direct (Rentec Direct) over 1 year ago

Mel, Territorial ... and rude and unprofessional. There is far too much pissing going on in the world in general and in the world of real estate. Who wants to do business with jackholes like that?

Posted by Kathleen Daniels, San Jose Homes for Sale - Probate Broker (KD Realty - 408.972.1822) over 1 year ago

Great post and I saw this on Pat Kennedy's blog. I cannot believe what this Title company is doing!! Congarts on the feature. 

Posted by Robert Bob Gilbert, Your Katy TX ( West of Houston) Real Estate Expert (Berkshire Hathaway HomeServices Anderson Properties) over 1 year ago

Awww... thanks Jack!

My pleasure... Christopher!

Good afternoon James!  Thankfully, I haven't encountered this kind of 'tude' on a regular basis in my neck of the woods either ;-)

"Let them stew in their own sauce."   Love it Sandy & Norm!

Glad you stopped by Raymond!

Wow indeed!  Thanks Kathryn ;-)

I hear ya Kathleen!  Can't everyone just play nice?!!!

Thanks for your comment Bob.  It's surprising to me too that a Title Co. wouldn't want to assist a REALTOR, in providing basic tax info, knowing that by doing so, it could've resulted in a potential escrow.      

Posted by Melinda (Mel) Peterson, Curator of Happy Endings (Real Estate Cafe LLC) over 1 year ago

Hey, Mel!  I included this post in today's Last Week's Favorites.  Have a great Sunday.

 

Posted by Patricia Kennedy, For Your Home in the Capital (Evers & Company Real Estate, Inc.) over 1 year ago

I'm glad that Pat featured this one.  I would have missed it otherwise.  That is definitely poor business sense on the part of the title company.  

Posted by Chris Ann Cleland, Associate Broker, Northern VA (Long and Foster REALTORS®, Gainesville, VA) over 1 year ago

Love the title!  Keep up the good work.  Thanks for sharing and good luck with those dogs...  LoL!

Posted by Ken Patterson, Roseville Real Estate, TOP Rocklin Realtor (TPR Properties) over 1 year ago

Wow! I suppose they are happy with the amount of business they have because they aren't trying to get more. 

Posted by Karen Fiddler, Broker/Owner, Orange County & Lake Arrowhead, CA (949)510-2395 (Karen Parsons-Fiddler, Broker 949-510-2395) over 1 year ago

Wow Mel! Lack of common courtesy could mean a big loss of potential business for that company. I am definitely shaking my head on this one!

Posted by Wanda Kubat-Nerdin, St. George Area Preferred Residential REALTOR® (Residential, Referrals & Relocation REALTOR at PK Real Estate Utah South) over 1 year ago

Hi Melinda astounding story.  What a frustrating experience. I'm sorry you had to go through that 

Posted by Joy Bender, Who You Hire Matters (Pacific Sotheby's) over 1 year ago

Hello Melinda:  Wow what an interesting story.  Sad to believe people in business would treat "prospective clientele with such abrasiveness" -- but your example of "Miracle on 34th Street" says it all.  Lesson Learned ...

Posted by Diana Dahlberg, Real Estate in Kenosha, WI since 1994 262-308-3563 (1 MONTH REALTY) over 1 year ago

Playing nice with others requires a level of maturity that is never quite reached by some folks. 

Posted by Bob Crane, Forestland Experts! 715-204-9671 (Woodland Management Service / Woodland Real Estate, Keller Williams fox cities) over 1 year ago

Hey, KS. I came looking for you to see if you were still around. So good to see you and your wonderful blog post.

It sounds like a new Title Company with an idea of what Customer Service is might just make a go of it in that little town.

Posted by Mimi Foster, Voted Colorado Springs Best Realtor (FALCON PROPERTY SOLUTIONS ) over 1 year ago

That whole situation just seems ridiculous to me. How does anyone get business done?

Posted by Donna Foerster, Metro Denver Real Estate Agent (HomeSmart Realty Group) about 1 year ago

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